Returns & Exchanges
At Bajio Sunglasses, we want you to be completely satisfied with your purchase. If you are not 100% happy with your order, we offer a 30-day window for hassle-free returns and exchanges on all items in original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be generated; simply print it and attach it to your original packaging.
- 3.Drop Off Package
Securely pack your sunglasses and drop the package off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 3-5 business days.